Get Help

If you are in immediate danger, please call the Police on 111.

NEW ZEALAND POLICE is the lead agency responsible for preventing and reducing crime and enhancing community safety.

Phone: 111

Website: https://www.police.govt.nz

If you are worried about a child, call Oranga Tamariki – Ministry for Children on 0508 FAMILY / 0508 326 459.

ORANGA TAMARIKI is the Ministry dedicated to supporting any child in Aotearoa New Zealand whose wellbeing is at significant risk of harm now, or in the future.

Phone: 0508 326 459.

Website: https://www.orangatamariki.govt.nz/

If you, or someone you know, may be thinking about suicide, call the Suicide Crisis Helpline for support.

TAUTOKO is a free, nationwide suicide helpline operated by trained and experienced social practitioners. It is available 24 hours a day, 7 days a week.

Phone: 0508 828 865

Website: www.lifeline.org.nz

Rape Prevention Education – Whakatu Mauri

Rape Prevention Education (RPE) is a non-profit organisation working to eliminate sexual violence and abuse. RPE supports survivors of sexual violence and abuse, their whanau/friends, and professionals supporting them through a telephone crisis information and referral line and informative website.

Phone: 0800 88 33 00

Website: Rape Crisis – TOAH-NNEST

Email: admin@toah-nnest.org.nz

Victim Support

Victim Support is a nationwide, 24/7 community support organisation providing practical and emotional support to adults and families affected by crime, trauma or bereaved by suicide. They provide support, guidance, and help to navigate the justice system. Support is tailored to meet the needs of the person affected, is independent, confidential and free.

Their highly trained volunteer support workers will support when and where needed.

Phone: 0800 842 846 (0800 VICTIM)

Website:  www.victimsupport.org.nz

Email: contactservice@victimsupport.org.nz

Skylight Trust

Skylight is a national non-profit trust that enables children, young people, their families / Whanau through times of trauma, loss and grief.

Skylight’s services include:

• Free introductory information for the public and service providers
• National programme delivery
• National Network of Counselling Services
• A 0800-telephone line and a Publications House.

Phone: 0800 299 100 or +64 4 939 6767

Website:  www.skylight.org.nz

Email: Info@skylight.org.nz

Tautoko Tane – Male Survivors Aotearoa New Zealand

Male Survivors Aotearoa New Zealand enables all male survivors of sexual abuse to have access to a sustainable national network of appropriate high quality support services.

Website: Tautoko Tāne Male Survivors Aotearoa (tautokotane.nz)

Safe to talk (Freephone): 0800 044 334

Text: 4334

Netsafe

Netsafe is an independent, non-profit New Zealand organisation focused on online safety. They help people stay safe online by providing online safety education, advice and support.

Netsafe was appointed as the approved agency to receive, assess, and investigate complaints of harm caused by digital communications under the Harmful Digital Communications Act in 2015.

Their free service is available to all New Zealand internet users experiencing online harassment; offering help and advice to resolve complaints.

Phone:  0508 NETSAFE (0508 638 723)

Text: ‘netsafe’ to 4282

Talk to Koa the chabot: Netsafe New Zealand’s online safety organisation | Netsafe

Sumbit an online harm report: Submit a request – Netsafe
Website: https: Netsafe New Zealand’s online safety organisation | Netsafe

Email: help@netsafe.org.nz

NCIWR – Women’s Refuge

Services including a 24hr crisis-line, information and safe housing for women, young people and children experiencing abuse.

Phone: 0800 REFUGE or 0800 733 843

Website: www.womensrefuge.org.nz

SAFE Network

SAFE is a charitable trust providing specialist services for concerning and harmful sexual behaviour towards or involving children and minors. They provide therapeutic, prevention and education services throughout the upper North Island primarily in Auckland, Hamilton, Rotorua, and Whangarei.

The SAFE team comprises of clinical psychologists, social workers, psychotherapists, and family therapists working together to create positive outcomes for the person in-service, their family and friends, and the wider community.

Phone: 09 377 9898

Website: www.safenetwork.org.nz

Email: info@safenetwork.org.nz

Shakti Ethnic Women’s Refuge

Shakti offers culturally appropriate refuge/shelter for ethnic women of Asian, African, and Middle eastern backgrounds experiencing violence and abuse. Services include safe and confidential accommodation, counselling, social work support, legal support, health referral and ACC advocacy, and life skills programmes.

Phone: 0800 SHAKTI or 0800 742 584

Website: www.shaktiinternational.org

Youthline

Best known for its 24 hour helpline, Youthline provides a wide range of counselling services including information and referrals; training and seminars; youth worker services; and research and advocacy.

24/7 helpline:  0800 37 66 33

Free text: 432

Webchat: Youth Counselling

Website: www.youthline.co.nz

Counselling Services Centre

Counselling Services Centre is a crisis response and counselling service. They offer support and guidance with issues such as sexual harm, family harm, depression and anxiety, relationship difficulties, grief and loss, addiction, and other emotional trauma.

22 Alexander Ave. Papatoetoe

Phone 24 hours: 09 277 9324

Web: www.csccounselling.org.nz

Family Action

Family Action specialises in providing free and confidential support in West Auckland for adult survivors of sexual harm and their family/ whanau.

Their crisis team is available to help you cope following assault, both recently or historical. They offer counselling, information, support with police interventions, and further referral options. Family Action also offers ACC sensitive claims counselling for those affected by sexual harm, abuse, or trauma.

Phone: (09) 836 1987 or 0800 326 327
Website: www.familyaction.org.nz
Email: office@familyaction.org.nz

HELP (formerly Auckland Sexual Abuse Help)

Help is a specialist team trained in crisis support, counselling, psychotherapy and advocacy. They offer free, 24-hour support for anyone who needs it.

Phone 24 hrs: 09 623 1700
Text: 8236
E-mail: gethelp@helpauckland.org.nz
Website: www.helpauckland.org.nz

Wingspan (formerly Home and Family)

Wingspan has been providing counselling care in the Auckland region for 117 years. They provide affordable counselling services to individuals, couples, and families across Auckland to help them navigate life’s tough situations.

Phone: 09 630 8961
Website: www.homeandfamily.org.nz

Tautoko Mai Sexual Harm Support (Bay of Plenty and Waikato Regions)

Tautoko Mai is providing support to all people and communities affected by sexual harm through healing, education, and prevention work. They employ Counsellors, Social Workers, Psychologists, Nurses and Doctors who work together to support wellbeing of service users.

Phone: 0800 227 233 or (07) 577 0512
Website: www.tautokomai.co.nz
Email: admin@tautokomai.co.nz

The Canterbury Men’s Centre

The Canterbury Men’s Centre is committed to promoting the well-being of men throughout Canterbury.

Male Survivor & Peer Support Christchurch. If you’re a survivor, or if you care for someone who is, you don’t have to face this journey in isolation.

Support for Survivors of Sexual Violence – offers comprehensive support services to individuals who have experienced sexual violence, regardless of when the traumatic event occurred or their residency status in New Zealand.

https://www.canmen.org.nz/

Call: 03 365 9000
Text: 022 302 4966

Aviva

Aviva is available 24 hours a day, 365 days of the year. They provide specialist services to support people to live a life free from family and sexual violence and overcome their enduring harms.

Phone 24 hours: 0800 28 48 26
Email: enquiries@aviva.org.nz
Website: https://www.avivafamilies.org.nz/

Rape Crisis Gisborne

Gisborne Rape Crisis offer a free and confidential counselling service for people who are recovering from the effects of rape, sexual abuse, incest or child rape, organised abuse, and sexual violation. Their service is immediate, free and, available on a 24-hour basis.

Phone: 06 867 99 67
Website: www.rapecrisisgis.co.nz
E-mail: whaiora@xtra.co.nz

Abuse and Rape Crisis Support (ARCS Manawatū)

ARCS Manawatū provides a range of support services to children, adolescents and adults who are survivors of sexual violence and to their whānau. They do not require the abuse to be reported in order to access their services.

Phone: 06 356 5868
Website: www.arcsmanawatu.org.nz
Email: admin@arcsmanawatu.org.nz

Whanganui Safe and Free

Whanganui Safe and Free has professionally registered specialist therapists to work with survivors of sexual assault and abuse and their and their family/whānau, supporters and caregivers, providing quality counselling experience.

Phone: (06) 343 3416
Website: http://www.whanganuisafe.com/
E-mail: administration@whanganuisafe.org.nz

Southland Help – Rape and Abuse Support Centre

Southland Help – Rape and Abuse Support Centre works to eliminate rape and sexual abuse against women, children and men in society by offering support advocacy, counselling, information and education in the southland region.

Phone: 0274 680 007
24 hour Help line: 0800 044 334
Text: 4334

Website with chat: safetotalk.nz
Web: https://southlandhelp.nz/about-us

Ōtepoti Communities Against Sexual Abuse (ŌCASA)

ŌCASA provide free, confidential, trauma-informed and holistic supports to all people aged 16 years and over on the journey towards healing. This can be for survivors of sexual violence, as well as whānau, friends, parents and communities.

Phone: 03 474 1592
Email: support@ocasa.org.nz
Website: https://www.ocasa.org.nz/

WellStop

WellStop is an innovative forward-looking culturally responsive organisation. They offer a range of services and aim to eliminate harmful sexual behaviour through positive choices, stronger whanau, and safer communities.

Phone: 04 566 4745
Website: https://www.wellstop.org.nz/

Wairarapa Rape and Sexual Abuse

Wairarapa Rape and Sexual Abuse are specialists in sexual violence services and support people who have been directly or indirectly affected by rape or sexual abuse. They also provide sexual violence prevention education to school students and the community within the Wairarapa.

Phone: 0800 614 614 (24/7) or 06 370 8446
Website: https://www.wairaraparapecrisis.org.nz/
E-mail: rape.crisis@xtra.co.nz

Male Support Services Waikato

MSSW provides for the specific needs of our male youth and adult survivors. We know that our boys and men can be victims of all forms of abuse including domestic violence and rape. As communities change perceptions about who can and cannot be a victim, more men and boys are finding the courage and support to seek the help and care they need.

If you feel afraid for yourself or others, feel like you are forced into things, controlled, watched and/or feel worthless or depressed, these may be signs of abuse from past or present events.

Phone: 07 858 4112
Text: 1737 (anytime)
Email: info@waikatosurvivors.org.nz
Website: www.waikatosurvivors.org.nz

Midlands Sexual Assault Support Service

Midlands Sexual Assault Support Service provide support, social work, counselling and advice to anyone who experiences sexual harm and their whanau in Hamilton.

Phone: (0800) 839 4433 or (027) 278 5331
Website: https://www.msass.org.nz/
Email: referral@msass.org.nz

Tautoko Mai Sexual Harm Support (Bay of Plenty and Waikato Regions)

Tautoko Mai is providing free support to all people and communities affected by sexual harm through healing, education, and prevention work. They employ Counsellors, Social Workers, Psychologists, Nurses and Doctors who work together to support wellbeing of service users.

Phone: 0800 227 233
Website: www.tautokomai.co.nz
Email: admin@tautokomai.co.nz

Hutt Valley Sexual Abuse Support and Healing (HV SASH)

HV SASH is a specialist 24/7 service covering Upper and Lower Hutt communities. Support provided to people of any age, gender, ethnicity, or sexuality who have experienced sexual abuse, rape, sexual harm. Historic or current.

Crisis support line: 0800 22 66 94
Website: www.hvsash.org.nz
Office: 04 566 5517
Email: support@hvsash.org.nz

Wellington Rape Crisis

A team of registered social workers and counsellors provide free support services to survivors of all genders and their supporters.

Phone: 04 801 8973
Web: www.wellingtonrapecrisis.org.nz
Email: support@wellingtonrapecrisis.org.nz

Wellington Sexual Abuse Help Foundation

Wellington HELP supports anyone and everyone who has been impacted by sexual violence. They provide safe spaces for survivors in Wellington City, Porirua, and Kāpiti. to access specialised support.

Phone: 24/7 support line – 0800 367 4357. Press 0 at the menu.
Website: https://www.wellingtonhelp.org.nz/
E-mail: support@wellingtonhelp.org.nz